Building a 100+ year old company necessitates innovation across 4 different levels:

1. Product innovation – maintaining an outward looking approach and figuring out products that will meet future demand. What products will be valued the most by your customers in 20-30 years time?

2. Process innovation – leveraging technology to reengineer key processes and create internal and external linkages / synergies in the value chain.

3. Human resource innovation – incorporating people-centric practises that embrace flexibility and purpose in the workplace.

4. Governance innovation – determining a robust and timeless mechanism for decision making across the entire organization which is underpinned by a set of corporate ethical values.

What’s your sustainability innovation score using the above framework?